Outreach Support Worker - Manchester

Bedspace; Manchester; Hybrid; GBP 29,000 - 40,000; Full time

Job summary

Bedspace is seeking a dedicated support worker to join our team in the Manchester area, covering Greater Manchester. You will work with young people and adults, supporting independent living skills and navigating education, employment, and benefits access.

Travel across the North West region is required; a valid driving licence and vehicle are essential. We value safeguarding knowledge and interpersonal skills to help service users thrive daily.

Qualifications

• Thorough knowledge of safeguarding vulnerable adults and children.
• Full driving licence with access to a vehicle for business use.
• Willingness to travel within the North West region and Manchester area.
• Hold or work towards NVQ Level 3 Health and Social Care qualification.
• Computer literate with good Microsoft 365 understanding.

Responsibilities

• Manage a caseload of service users across Manchester/Greater Manchester.
• Liaise with social workers, healthcare practitioners, DWP and police as needed.
• Write detailed reports assessing service users' independent living skills.
• Conduct weekly inspections of service users' properties.
• Support access to education/employment and independent living skills.
• Promote wellbeing and de-escalate challenging situations when they arise.
• Signpost to mental health, drug rehabilitation services, counselling and education.

Skills

Interpersonal skills

Driving licence

Education

NVQ Level 3 Health and Social Care

Tools

Microsoft 365

Job description

In the Manchester area within the North West, our services extend to care leavers, family placements, separated children, as well as adults and NHS referrals. The caseload within our team will mainly consist of working with young people from 16-18. Our clients present a spectrum of needs, including mental health challenges and some have been in the care system throughout their lives.

We are committed to providing comprehensive support, encompassing independent living skills development, assistance in accessing education or employment opportunities, medication reminders, support with benefits applications, accompanying individuals to appointments, active participation in meetings, and offering crucial emotional support.

Our team is dedicated to fostering the wellbeing and progression of individuals across various age groups and needs. The right candidate will predominantly be based in the Manchester area but will be willing to travel within the Greater Manchester region.

Due to the areas this role covers, a car driver with a vehicle is essential .

About you

The ideal candidate will be passionate about this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role.

• Previous experience supporting (not caring) for people with support needs, families or young people to gain independence.
• Travel is essential so must hold a full driving licence and have access to a vehicle insured for business use.
• Must be prepared to travel in the North West region.
• Thorough knowledge of safeguarding vulnerable adults and children
• Hold or be willing to work towards an NVQ Level 3 Health and Social Care qualification.
• Computer literate - Good understanding of Microsoft 365
• Good interpersonal skills

Key Duties:

• Working across the Warrington area within Manchester area, managing a caseload of Service Users, helping to build independent living skills
• Liaising with relevant professionals such as Social Workers, Healthcare practitioners, DWP, and the Police
• Writing detailed reports which assess a service user's independent living skills
• Completely weekly inspections of Service User's properties
• Support with accessing and maintaining education/employment
• Promote physical, mental and emotional wellbeing, de-escalating challenging situations when they arise
• Signposting to appropriate services as required, including mental health, drug rehabilitation services, counselling and education

Please see the YouTube link "Day in the life of a support worker" for an overview on Bedspace Outreach. https://www.youtube.com/watch?v=pjlN9TGBweo

About Us

We are Bedspace. Our mission is simple - to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives.

We are committed to safeguarding and promoting the welfare of children and adults. This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.

£34,375.24 per annum inclusive of sleep rate

£34,375.24 per annum inclusive of sleep rate

Children's Residential (Children's Care Work)