Outpatients Admin & Scheduling Specialist

Nuffield Health; Cheltenham; On-site; GBP 9,600 - 18,000; Part time

Benefits offered by this job

Holiday pay in line with Working Time

Pension scheme

Gym membership discount

Job summary

Nuffield Health Cheltenham Hospital is seeking an Outpatients Administrator to support the Outpatients department and deliver excellent patient care. You will book appointments, handle enquiries both face-to-face and by phone, and process payments as part of a friendly, patient-focused team.

The role is bank/ad hoc with part-time hours and up to £12.84 per hour, dependent on experience. Join a leading healthcare charity and contribute to high-quality diagnostic imaging and patient services.

Qualifications

• Experience in an administrative or customer-facing environment.
• Knowledge of medical terminology is desirable.
• Good IT and keyboard skills.

Responsibilities

• Support the Outpatients department.
• Provide a first class customer service.
• Attend and book patient appointments.
• Answer face-to-face and telephone enquiries.
• Take payments.

Skills

Customer service

People skills

IT systems

Payment handling

Attention to detail

Tools

IT systems

Job description

Nuffield Health Cheltenham Hospital is seeking an Outpatients Administrator to support the Outpatients department and deliver excellent patient care. You will book appointments, handle enquiries both face-to-face and by phone, and process payments as part of a friendly, patient-focused team.

The role is bank/ad hoc with part-time hours and up to £12.84 per hour, dependent on experience. Join a leading healthcare charity and contribute to high-quality diagnostic imaging and patient services.