Outpatients Administrator (Bank)

Nuffield Health Group; Cheltenham; Sur place; GBP 11 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Holiday entitlement

Pension scheme

Discounted gym membership

Résumé du poste

Nuffield Health Cheltenham Hospital is seeking an administrator to join the Cheltenham Hospital team on a part-time, ad hoc basis. You will assist with outpatient activities, book appointments, and provide excellent patient care while supporting radiology and other departments.

The role focuses on delivering first-class customer service in a busy hospital environment. Relevant IT skills and empathy are valued, with opportunities to contribute to a high-quality diagnostic imaging service.

Qualifications

• People skills, with the ability to treat patients with compassion and empathy.
• Good IT and keyboard skills.
• Experience within an administrative or customer facing environment.
• Knowledge of medical terminology is desirable.

Responsabilités

• Support the Outpatients department
• Provide a first class customer service
• Attend & book appointments for patients
• Answer face to face and telephone enquiries; Take payments
• Be a part of a dynamic and friendly team

Connaissances

People skills

IT skills

Administrative experience

Medical terminology knowledge

Customer facing

Description du poste

• ad hoc | Part time Up to
  12.84 per hour, dependent on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Are you a confident and customer-focused administrator, who's passionate about great customer service?

Then you could be just who we're looking for.

Join the nation's largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As an Administrator, you will be an integral part of our Cheltenham Hospital team.

You will provide excellent patient care & work closely with Patients, Radiographers, Radiologists, Consultants & all departments across the Nuffield Hospital.

You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

• Support the Outpatients department
• Provide a first class customer service
• Attend & book appointments for patients
• Answer face to face and telephone enquiriesTake payments
• Be a part of a dynamic and friendly team

• Have great people skills with the ability to treat patients with compassion and empathy
• Ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner
• Have good IT and keyboard skills
• Have experience within an administrative or customer facing environment
• Have knowledge of medical terminology (Desirable)

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). Helping you feel good We want you to love coming to work, feeling healthy, happy and valued.

That's why we've developed a benefits package with you in mind.

• From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.

Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire.

It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit.

It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound.

We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.

Join Nuffield Health and create the future you want, today

It starts with you.