Outpatients Administrator (Bank)

Nuffield Health; Cheltenham; On-site; GBP 9,600 - 18,000; Part time

Benefits offered by this job

Holiday pay in line with Working Time

Pension scheme

Gym membership discount

Job summary

Nuffield Health Cheltenham Hospital is seeking an Outpatients Administrator to support the Outpatients department and deliver excellent patient care. You will book appointments, handle enquiries both face-to-face and by phone, and process payments as part of a friendly, patient-focused team.

The role is bank/ad hoc with part-time hours and up to £12.84 per hour, dependent on experience. Join a leading healthcare charity and contribute to high-quality diagnostic imaging and patient services.

Qualifications

• Experience in an administrative or customer-facing environment.
• Knowledge of medical terminology is desirable.
• Good IT and keyboard skills.

Responsibilities

• Support the Outpatients department.
• Provide a first class customer service.
• Attend and book patient appointments.
• Answer face-to-face and telephone enquiries.
• Take payments.

Skills

Customer service

People skills

IT systems

Payment handling

Attention to detail

Tools

IT systems

Job description

Outpatients AdministratorCheltenham Hospital | Administration | Bank - ad hoc | Part timeUp to 12.84 per hour, dependent on experienceWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.As an Administrator, you will be an integral part of our Cheltenham Hospital team. You will provide excellent patient care & work closely with Patients, Radiographers, Radiologists, Consultants & all departments across the Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.As an Administrator you will:Support the Outpatients departmentProvide a first class customer serviceAttend & book appointments for patientsAnswer face to face and telephone enquiriesTake paymentsBe a part of a dynamic and friendly teamTo succeed as an Administrator you will:Have great people skills with the ability to treat patients with compassion and empathyAbility to manage, appraise and interpret the right data, and to present it in a timely and professional mannerHave good IT and keyboard skillsHave experience within an administrative or customer facing environmentHave knowledge of medical terminology (Desirable)If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this roleHelping you feel goodWe want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £35.00 a month.About Cheltenham Hospital.Nuffield Health Cheltenham Hospital is located in the beautiful area of Cheltenham in Gloucestershire. It has excellent transport links nearby, being very close to the M5 and A417. The hospital has 33 ensuite private bedrooms, 3 theatres and a small ambulatory unit. It also hosts a purpose built close observation unit, 12 consulting rooms with access to treatment rooms, diagnostic services including; plain x-ray, MRI, CT, mammography and ultrasound. We provide a full range of medical and surgical specialities delivered in state-of-the-art clinical facilities, including orthopaedics, cosmetic surgery, spinal services, sports injury, ENT, gynaecology, urology, as well as a rapid access breast clinic.Join Nuffield Health and create the future you want, todayIf you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.It starts with you.