Outpatient Scheduling Specialist

Forest Hospitals Nhs Foundation Trust; Sutton-in-Ashfield; Presencial; GBP 20 000 - 25 000; Tempo integral

Resumo da oferta

King's Mill Hospital is excited to announce an opening for an Outpatient Booking Officer within Forest Hospitals NHS Foundation Trust. You will be central to scheduling outpatient services, ensuring smooth patient journeys and timely communications.

This busy NHS environment rewards attention to detail and excellent customer service. Join our award-winning Trust, serving Mansfield and surrounding areas, where compassionate care is at the heart of every shift and teamwork keeps clinics running

Responsabilidades

• Booking and cancelling outpatient clinic appointments efficiently and effectively.
• Monitoring the timely sending of essential documents to patients and ensuring correct documentation is received.
• Facilitating appointments for patients discharged from IPT's ward discharges and ICR's.
• Maximising the utilisation of all clinic slots to ensure the best possible patient care.
• Collaborating closely with the BSU and esteemed consultants to ensure patients are booked in a timely manner.
• Regularly updating and maintaining mandatory training to ensure the highest quality of service delivery.
• Offering support to the team whenever necessary, fostering a collaborative and positive work environment.
• Registering ASI dummy referrals on Care flow, paying particular attention to RTT pathways

Descrição da oferta de emprego

King's Mill Hospital is excited to announce an opening for an Outpatient Booking Officer within Forest Hospitals NHS Foundation Trust. You will be central to scheduling outpatient services, ensuring smooth patient journeys and timely communications.

This busy NHS environment rewards attention to detail and excellent customer service. Join our award-winning Trust, serving Mansfield and surrounding areas, where compassionate care is at the heart of every shift and teamwork keeps clinics running