Outpatient Scheduling Coordinator

Sfh Tr; Stanton Hill; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust in Mansfield is seeking an Outpatient Booking Officer at King's Mill Hospital. The role covers 8am–5pm, Monday to Friday, with 37.5 hours per week and permanent status. Job ref 214-CSTO-8263976. Salary £25,760–£27,476 per annum.

You will coordinate outpatient appointments, ensure timely documentation, and support ward discharges for patients. A strong customer service ethos is essential in this busy NHS setting.

Qualifications

• Knowledge of Microsoft Outlook and NHS IT packages.
• Experience with Medway/NHS systems.
• Strong communication and team-working skills.

Responsibilities

• Booking and cancelling outpatient clinic appointments efficiently.
• Monitoring timely sending of documents to patients.
• Facilitating appointments for ward discharges and RTT pathways.
• Maximising clinic slot utilisation for patient care.
• Collaborating with BSU and consultants to book timely appointments.
• Maintaining mandatory training and supporting the team.

Skills

Microsoft Outlook

Communication

Team working

Prioritisation

Time management

Willingness to learn

18 weeks pathway knowledge

Medway knowledge

ECDL

Education

Good standard of education

Personal development evidence

Job description

Sherwood Forest Hospitals NHS Foundation Trust in Mansfield is seeking an Outpatient Booking Officer at King's Mill Hospital. The role covers 8am–5pm, Monday to Friday, with 37.5 hours per week and permanent status. Job ref 214-CSTO-8263976. Salary £25,760–£27,476 per annum.

You will coordinate outpatient appointments, ensure timely documentation, and support ward discharges for patients. A strong customer service ethos is essential in this busy NHS setting.