Outpatient Scheduling & Patient Access Coordinator

Sheffield Children’s NHS Foundation Trust; Sheffield; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking an Outpatient Booking Coordinator to support the Outpatient Administration Team. You will record patient information, book and adjust appointments, and help the team meet waiting time standards while ensuring data accuracy and confidentiality.

The role is a fixed-term 12-month contract, full-time, with a 5-day working week and a closing date of 18 November 2026.

Qualifications

• Educated to GCSE standard, including English or equivalent.
• NVQ Level 3 or equivalent acquired through experience.
• GCSE in mathematics.

Responsibilities

• Process referrals and ensure accurate patient details and communication with parents, GPs, and external organisations.
• Book and confirm appointments, manage cancellations, and adjust schedules to meet waiting time targets.
• Monitor and adjust clinic schedules to maximise capacity and ensure patient care.
• Handle enquiries, confirm appointment details, and manage task allocation.
• Maintain accurate data and safeguard patient information.
• Support training, policy implementation, and projects to improve clinic operations.
• Record information on systems and maintain patient appointment data submitted to the Trust.

Skills

Customer service

Teamwork

Communication

Time management

Data entry

Education

GCSE English

NVQ Level 3 or equivalent

GCSE Maths

Job description

Sheffield Children’s NHS Foundation Trust is seeking an Outpatient Booking Coordinator to support the Outpatient Administration Team. You will record patient information, book and adjust appointments, and help the team meet waiting time standards while ensuring data accuracy and confidentiality.

The role is a fixed-term 12-month contract, full-time, with a 5-day working week and a closing date of 18 November 2026.