Outpatient Receptionist/Administration Assistant | Bristol NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust; Weston-super-Mare; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is accepting applications for an Outpatient Receptionist/Administration Assistant based at Weston General Hospital in Weston-super-Mare. The role is full-time, Monday to Friday, and involves being the first point of contact for patients, greeting and signposting, and using the Electronic Patient Record system (ERS).

You will work to uphold the Trust’s values, ensuring high standards of patient care, and liaising with clinical teams to

Qualifications

• Welcoming patients and directing them to the right services.
• Accurate data entry in the Electronic Patient Record system (ERS).
• Coordinate with clinicians to ensure smooth patient flow.

Responsibilities

• Greet and signpost patients and relatives.
• Process patients in ERS.
• Liaise with clinicians to maintain timely flow.
• Uphold the Trust’s values and deliver high standards of patient care.

Skills

Customer service

Administrative skills

ERS familiarity

Tools

ERS system

Job description

Outpatient Receptionist/Administration Assistant | Bristol NHS Foundation Trust

Company: University Hospitals Bristol and Weston NHS Foundation Trust

Bristol Foudation Trust have an exciting opportunity for a permanent Outpatient Receptionist / Administration Assistant working in Seashore Paediatrics.

This role is full time Monday to Friday.

Based at Weston General Hospital.

Interviews will be held on Thursday 5th November.

The post holder will work within University Hospitals Bristol & Weston and be responsible for providing a welcoming and efficient service as the patient’s first point of contact with the hospital. This will include greeting and signposting patients and relatives, processing patients using the Electronic Patient Record system (ERS) and liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department.

The role is responsible for setting high standards of patient care by enacting the Trust’s values at all times.

Bristol Foundation Trust (BFT) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

This advert closes on Wednesday 28 Oct 2026.

Proud member of the Disability Confident employer scheme.

Job Details

Salary: £25,272 pa

Hours: Full-time

Location: Weston-super-Mare, BS23 4TQ

Job type: Permanent

Posting date: 14 Oct 2026

Closing date: 13 Nov 2026