Outpatient Receptionist & Admin Specialist

University Hospitals Bristol and Weston NHS Foundation Trust; Weston-super-Mare; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is accepting applications for an Outpatient Receptionist/Administration Assistant based at Weston General Hospital in Weston-super-Mare. The role is full-time, Monday to Friday, and involves being the first point of contact for patients, greeting and signposting, and using the Electronic Patient Record system (ERS).

You will work to uphold the Trust’s values, ensuring high standards of patient care, and liaising with clinical teams to

Qualifications

• Welcoming patients and directing them to the right services.
• Accurate data entry in the Electronic Patient Record system (ERS).
• Coordinate with clinicians to ensure smooth patient flow.

Responsibilities

• Greet and signpost patients and relatives.
• Process patients in ERS.
• Liaise with clinicians to maintain timely flow.
• Uphold the Trust’s values and deliver high standards of patient care.

Skills

Customer service

Administrative skills

ERS familiarity

Tools

ERS system

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is accepting applications for an Outpatient Receptionist/Administration Assistant based at Weston General Hospital in Weston-super-Mare. The role is full-time, Monday to Friday, and involves being the first point of contact for patients, greeting and signposting, and using the Electronic Patient Record system (ERS).

You will work to uphold the Trust’s values, ensuring high standards of patient care, and liaising with clinical teams to