Admin Clerk/Receptionist | Bristol NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust; West of England; On-site; GBP 22,000 - 25,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust in Bristol is seeking an efficient receptionist to provide clerical support and help the smooth running of the clinic. You will greet patients, verify identities, handle telephone and email enquiries, and liaise with clinical staff and GPs.

You will prepare case notes, update Medway system records, and ensure records are complete before clinics or admissions.

Job description

Company:

Company: University Hospitals Bristol and Weston NHS Foundation Trust

To work as part of a team under the direction of the Clinic Manager, providing clerical support to enable the smooth running of clinic

To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email to obtain clinical information as and when necessary

Provides admin support to different clinical teams such as Anaesthetic and nursing teams.

Dealing with telephone enquiries and taking accurate messages as appropriate

To act as Receptionist for clinic. Receive patients, verify identity and update the personal data on both Medway computer system and medical records as appropriate. Issuing case notes to clinic, medical and nursing staff.

To prepare case notes prior to clinics and admission for surgery, ensuring that the relevant stationery is inserted, ensure notes are up to date and that all relevant investigation reports from previous attendance are in place.

Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward

Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.

With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.

Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe’remeeting our pledge.

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Received and transferred and trace all notes into and out of the ward

This advert closes on Monday 12 Oct 2026

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust