Part-Time Receptionist – Private Hospital, Bristol

Spire Healthcare Group; West of England; Presencial; GBP 14 000 - 18 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

35 days annual leave

Pension (employer and employee)

Spire for you rewards platform

Private medical insurance

Life assurance

Free staff parking

Resumo da oferta

Spire Bristol Hospital is recruiting an experienced Receptionist to be the first point of contact for patients, directing them and assisting with registrations and tablet check-ins. You will support clinical and non-clinical teams to ensure a welcoming, efficient reception environment and accurate record-keeping.

The role requires flexibility across 4 shifts per week, with early mornings and late evenings. Prior customer service experience and proficiency in Word/Excel/Outlook are essential,

Qualificações

• Excellent customer service skills.
• Good basic PC skills (Word, Excel, Outlook).
• Great communication skills at all levels.
• Experience in a customer service environment.
• Experience with information management systems.
• Telephony experience – (change, not switchboard).

Responsabilidades

• Provide outstanding customer service, creating a professional, friendly and welcoming environment for all patients and visitors.
• Welcome and register patients on arrival, supporting them with self-service tablet check-in where required.
• Direct patients, visitors and contractors to the appropriate departments and facilities within the hospital.
• Respond to face-to-face and telephone enquiries, providing accurate information and assistance.
• Maintain accurate patient records and ensure all administrative tasks are completed efficiently.
• Work collaboratively with clinical and non-clinical teams to deliver an excellent patient experience and support the smooth running of reception services.

Conhecimentos

Customer service

Phone handling

Word

Excel

Outlook

Information management systems

Communication skills

Ferramentas

Word

Excel

Outlook

Descrição da oferta de emprego

Spire Bristol Hospital is recruiting an experienced Receptionist to be the first point of contact for patients, directing them and assisting with registrations and tablet check-ins. You will support clinical and non-clinical teams to ensure a welcoming, efficient reception environment and accurate record-keeping.

The role requires flexibility across 4 shifts per week, with early mornings and late evenings. Prior customer service experience and proficiency in Word/Excel/Outlook are essential,