Outpatient Receptionist & Admin Clerk (TrakCare)

NHS National Services Scotland; Inverness; On-site; GBP 18,000 - 24,000; Full time

Job summary

NHS Highland in Inverness is seeking a receptionist/clerical officer to deliver a confidential, efficient outpatient administration service for clinicians, nursing staff and patients at Raigmore. The role supports the patient management system (TrakCare) and acts as a first-line contact for those attending Outpatient Clinics.

You must be able to work as part of a team or lone worker in a satellite clinic. The post is 36 hours per week, 0800–1800 daily with weekend and evening cover until 2000,

Responsibilities

• Provide a confidential, efficient outpatient administration service for clinicians, nursing staff and patients, ensuring that the patient management system (TrakCare) is accurately maintained and updated
• Provide a first-line contact for patients attending Outpatient Clinics at Raigmore
• Work as part of a team or lone worker within a satellite clinic environment
• Support an administrative role within the central records department from time to time

Job description

NHS Highland in Inverness is seeking a receptionist/clerical officer to deliver a confidential, efficient outpatient administration service for clinicians, nursing staff and patients at Raigmore. The role supports the patient management system (TrakCare) and acts as a first-line contact for those attending Outpatient Clinics.

You must be able to work as part of a team or lone worker in a satellite clinic. The post is 36 hours per week, 0800–1800 daily with weekend and evening cover until 2000,