Outpatient Reception & Admin Specialist

Hertfordshire Community NHS Trust; Hertford; On-site; GBP 21,000 - 29,000; Full time

Job summary

Hertfordshire Community NHS Trust MSK Service is recruiting an Administrator/Receptionist to join the team. The role involves meeting and greeting patients and visitors, delivering high-standard reception and administrative support to ensure effective clinic services for patients and clinical staff.

The post requires strong customer service, confidentiality, and excellent communication skills. You will help with booking patients, supporting the department’s administration, and ensuring smooth

Qualifications

• High level customer service and confidentiality when managing visitors and information requests.

Responsibilities

• Greet patients and visitors at outpatient clinics and provide reception and administrative support.
• Manage booking of patients into the department and support administrative tasks to progress patient pathways.
• Communicate clearly and confidentially with clinicians and multidisciplinary teams.
• Ensure smooth running of clinics and facilities with initiative and minimal supervision.

Job description

Hertfordshire Community NHS Trust MSK Service is recruiting an Administrator/Receptionist to join the team. The role involves meeting and greeting patients and visitors, delivering high-standard reception and administrative support to ensure effective clinic services for patients and clinical staff.

The post requires strong customer service, confidentiality, and excellent communication skills. You will help with booking patients, supporting the department’s administration, and ensuring smooth