Outpatient Clinic Scheduler & Coordinator

Mcht; Crewe; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a Clinic Data Coordinator to provide a comprehensive admin service to the divisions, supporting the Support Manager. You will proactively manage clinic bookings and appointments, and suggest changes to clinic templates to maximise capacity and meet national targets.

The role requires initiative, confidentiality, and teamwork within the administrative staff.

Qualifications

• Experience coordinating clinics, patient appointments, referrals, or waiting lists.
• Ability to work under pressure and remain calm during busy times.
• Experience working to strict deadlines.
• Excellent organisational skills with appointments, records and competing priorities.
• Ability to maintain confidentiality and handle sensitive patient information.
• Experience in healthcare, NHS, GP or hospital environments.

Responsibilities

• Referral management – use of PCS & the NHS e-Referral system.
• Scheduling of outpatient appointments.
• Management of waiting lists.
• Monitoring the Telephone Reminder Service (TRS).
• Managing RTT patient pathways in line with Trust targets.
• Monitor New and Follow up appointments.
• Amending clinic templates.
• Reviewing clinic slot utilisation.
• Amending clinical activity in line with Rota.
• Handling internal/external appointment enquiries.

Skills

Clinic coordination

Appointment scheduling

Referral management

Tools

PCS

NHS e-Referral system

Job description

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking a Clinic Data Coordinator to provide a comprehensive admin service to the divisions, supporting the Support Manager. You will proactively manage clinic bookings and appointments, and suggest changes to clinic templates to maximise capacity and meet national targets.

The role requires initiative, confidentiality, and teamwork within the administrative staff.