Outpatient Bookings Lead – Flexible Hours

Frimley Health NHS Foundation Trust; Ascot; On-site; GBP 29,000 - 36,000; Full time

Job summary

Frimley Health NHS Foundation Trust invites applications for an Outpatient Bookings Team Leader within the General Surgery and Urology Outpatient Bookings Team at Frimley Park. This onsite role at Greenwood Offices supports clinical areas to meet NHS referral-to-treatment and cancer targets, and manages day-to-day staff performance.

You will lead staff, conduct induction and appraisals, maintain SOPs, and work with the Patient Pathway Co-ordinator to provide a high quality, customer-focused

Qualifications

• Experience leading administrative teams in a healthcare setting.
• Ability to implement and maintain standard operating procedures.
• Track record of delivering NHS targets (referral-to-treatment, cancer targets).
• Proficiency with Microsoft Office applications for reporting and admin tasks.

Responsibilities

• Manage staff day-to-day, including induction and appraisal.
• Support Patient Pathway Co-ordinator and SOP maintenance.
• Assist in meeting NHS targets and patient pathways.
• Maintain confidentiality and Trust policies.
• Liaise with clinical teams to ensure high-quality service.

Skills

Staff management

SOP maintenance

NHS targets experience

Microsoft Office

Tools

Microsoft Office

Job description

Frimley Health NHS Foundation Trust invites applications for an Outpatient Bookings Team Leader within the General Surgery and Urology Outpatient Bookings Team at Frimley Park. This onsite role at Greenwood Offices supports clinical areas to meet NHS referral-to-treatment and cancer targets, and manages day-to-day staff performance.

You will lead staff, conduct induction and appraisals, maintain SOPs, and work with the Patient Pathway Co-ordinator to provide a high quality, customer-focused