Outpatients Pathway Coordinator – Urology (Flexible Hours)

Frimley Health NHS Foundation Trust; Ascot; Vor Ort; AUD 53.000 - 68.000; Vollzeit

Zusammenfassung

Frimley Health NHS Foundation Trust is seeking a highly organised Patient Pathway Coordinator for the Outpatients Department in General Surgery and Urology. The role involves leading the outpatient appointment booking team, ensuring procedures are followed, and optimising clinic capacity to meet demand.

You will collaborate with clinical and administrative colleagues to manage patient pathways, maintain records, and deliver a high standard of care while supporting NHS national targets and

Qualifikationen

• Experience in outpatient administration and booking procedures.
• Ability to manage and supervise an administrative team.
• Proven ability to prioritise competing tasks and meet targets.

Aufgaben

• Supervise and line manage the outpatient appointment booking team.
• Ensure booking procedures are followed consistently and effectively.
• Maximise clinic capacity and utilise appointments efficiently.
• Coordinate administrative resources to support NHS targets and waiting times.
• Monitor booking processes and resolve delays to patient care.
• Deliver a patient-centred, professional and responsive service.
• Collaborate with clinical and non-clinical teams to streamline patient pathways.
• Maintain confidential patient records and ensure policy compliance.

Kenntnisse

Organisational skills

Communication skills

Leadership

Team management

Jobbeschreibung

Frimley Health NHS Foundation Trust is seeking a highly organised Patient Pathway Coordinator for the Outpatients Department in General Surgery and Urology. The role involves leading the outpatient appointment booking team, ensuring procedures are followed, and optimising clinic capacity to meet demand.

You will collaborate with clinical and administrative colleagues to manage patient pathways, maintain records, and deliver a high standard of care while supporting NHS national targets and