Outpatient Admin Team Lead

Leeds Teaching Hospitals; Leeds; On-site; GBP 24,000 - 30,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an Outpatient Support Manager to coordinate a busy patient administration team and ensure efficient, patient-centered service across outpatient referrals and bookings.

The role requires supervisory experience, strong communication, and the ability to work across sites within the NHS environment. Training and support are provided to uphold high standards of care.

Qualifications

• Experience supervising a team of clerical staff.
• Ability to coordinate day-to-day workload and staff.
• Good numeracy and communication skills.

Responsibilities

• Supervise day-to-day running of a large clerical team in referrals and bookings.
• Coordinate workload to meet targets and maintain patient-focused service.
• Liaise with patients, clinical staff and external agencies as needed.

Skills

Team supervision

Clerical experience

Communication skills

Computer literacy

Education

GCSEs/NVQ or equivalent

Job description

Leeds Teaching Hospitals NHS Trust is seeking an Outpatient Support Manager to coordinate a busy patient administration team and ensure efficient, patient-centered service across outpatient referrals and bookings.

The role requires supervisory experience, strong communication, and the ability to work across sites within the NHS environment. Training and support are provided to uphold high standards of care.