Outdoor Welcome & Service Host — Part-Time 22.5h

National Trust for Places of Historic Interest or Natural Beauty; Dunstable; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease (where applicable)

Perks at work discounts

Holiday allowance up to 32 days

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Welcome and Service Team Member at Dunstable Downs. You will greet visitors, share knowledge of the site, answer questions and help ensure everyone has an enjoyable day on site.

You’ll assist with membership sales and be involved in local events and campaigns, while working as part of a small team in an outdoor setting. A positive, flexible attitude is essential for success.

Qualifications

• Customer service skills for a visitor-facing role.
• Ability to communicate clearly with a diverse range of visitors.
• Willingness to work weekends and school holidays as required.

Responsibilities

• Provide a warm, friendly welcome and information about the property.
• Assist visitors, answer questions and help ensure an enjoyable visit.
• Promote National Trust memberships and participate in events and promotions.
• Support team targets and contribute to a tidy, presentable site.

Skills

Customer service excellence

Team collaboration

Communication

Organised & adaptable

Job description

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Welcome and Service Team Member at Dunstable Downs. You will greet visitors, share knowledge of the site, answer questions and help ensure everyone has an enjoyable day on site.

You’ll assist with membership sales and be involved in local events and campaigns, while working as part of a small team in an outdoor setting. A positive, flexible attitude is essential for success.