Guest Services Host - Flexible Hours & Weekends

National Trust for Places of Historic Interest or Natural Beauty; Petworth; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust for Places of Historic Interest or Natural Beauty invites you to join the Welcome & Service team at Petworth House. You will greet visitors, provide information, answer questions and help ensure every guest enjoys a memorable experience during Petworth's busy period.

The role is fixed term until 10 January 2027 on a zero-hour contract, requiring flexibility as schedules vary. The team values friendliness, strong service, and a readiness to engage with visitors and members.

Qualifications

• Deliver friendly, helpful service at reception and inform visitors.
• Support membership growth by communicating benefits.
• Be flexible with shifts including weekends and bank holidays.

Responsibilities

• Answer visitor questions and guide on-site information.
• Assist with events and seasonal activities.
• Maintain welcoming and professional demeanour at all times.

Skills

Customer service

Teamwork

Organisation

Flexibility

Eligibility to work in the UK

Job description

National Trust for Places of Historic Interest or Natural Beauty invites you to join the Welcome & Service team at Petworth House. You will greet visitors, provide information, answer questions and help ensure every guest enjoys a memorable experience during Petworth's busy period.

The role is fixed term until 10 January 2027 on a zero-hour contract, requiring flexibility as schedules vary. The team values friendliness, strong service, and a readiness to engage with visitors and members.