Outbound Warehouse Lead - Drive Team Performance & Quality

Kramp; Biggleswade; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25 days

No weekend work

Monthly quality bonus

Profit-sharing

Pension scheme

Private medical insurance

Dental and optical insurance

Life insurance

Cycle to Work

On-site parking

EV charging for hybrids/EVs

Wellbeing programme

Staff discount

Training courses

Job summary

Kramp in Biggleswade is seeking an experienced Warehouse Supervisor to lead the Outbound team and drive operational excellence. You will ensure orders are processed accurately, safely and on time while developing your people.

You will manage day-to-day operations, coach staff and implement improvements, contributing to a high-performance distribution environment. This role is based in the UK with a Monday–Friday 2pm–10:15pm shift and a salary up to £42k plus bonuses.

Qualifications

• Minimum 1 year in a Warehouse or Logistics Supervisor role.
• Experience in workforce planning and resource allocation.
• Knowledge of people management processes and ER matters.
• Strong leadership, coaching and development abilities.
• Proactive problem-solving and continuous improvement mindset.
• Excellent communication and interpersonal skills.
• Flexible, adaptable, able to perform in fast-paced env.
• Commitment to health and safety standards.
• Proficient IT skills and track record with warehouse systems.

Responsibilities

• Lead and support the daily Outbound operation (50+ staff) to ensure orders are fulfilled accurately and on time.
• Drive performance against KPIs, quality metrics and productivity targets.
• Support continuous improvement initiatives and implement best practices across warehouse processes.
• Set daily/weekly operational objectives with the Warehouse Manager.
• Lead team briefings and communicate priorities and expectations.
• Promote a culture of safety, quality, engagement and accountability.
• Coach, mentor and develop team members to maximise performance.
• Manage attendance, performance, conduct and capability per company policies.
• Identify training needs and ensure appropriate training across logistics operations.
• Promote Right First Time mindset to maintain high service standards.
• Ensure vehicles are loaded safely and accurately in line with health and safety.
• Maintain high housekeeping standards and apply 5S principles.
• Support new operational projects and initiatives as required.

Skills

Warehouse supervision experience

Workforce planning

People management

Problem-solving

Communication

Health and safety

IT skills

Microsoft Office

Warehouse management systems

Hands-on leadership

Tools

Warehouse Management System

Microsoft Office

Job description

Kramp in Biggleswade is seeking an experienced Warehouse Supervisor to lead the Outbound team and drive operational excellence. You will ensure orders are processed accurately, safely and on time while developing your people.

You will manage day-to-day operations, coach staff and implement improvements, contributing to a high-performance distribution environment. This role is based in the UK with a Monday–Friday 2pm–10:15pm shift and a salary up to £42k plus bonuses.