Outbound Operations Lead - B2B/B2C Fulfillment

Jingdong Logistics; Bedford; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

JINGDONG Logistics is seeking an Outbound Supervisor in Bedford, UK to coordinate daily outbound operations across B2B and B2C channels, ensuring on-time shipping and optimal labour use.

You will lead Team Leaders and warehouse associates, manage pick/pack/sort/dispatch tasks, and collaborate with inbound, inventory and transport for end-to-end warehouse execution in a fast-paced 3PL environment.

Qualifications

• Experience in warehouse, fulfilment or logistics operations.
• Supervisory or team leadership experience preferred.
• Ability to plan manpower and coordinate multiple workstreams.

Responsibilities

• Oversee and coordinate daily outbound operations, including B2B and B2C fulfilment, picking, packing, sorting, staging and loading.
• Develop daily operational plans based on order volume, workload and manpower.
• Coordinate workforce allocation to ensure coverage and productivity.
• Monitor outbound workload and adjust priorities and manpower as needed.
• Lead Team Leaders and warehouse associates with clear task allocation.
• Ensure SOPs, safety standards and KPI targets are met.

Skills

Manpower planning

Outbound supervision

WMS

Excel

Communication

Data-driven

Tools

WMS

Excel

Job description

JINGDONG Logistics is seeking an Outbound Supervisor in Bedford, UK to coordinate daily outbound operations across B2B and B2C channels, ensuring on-time shipping and optimal labour use.

You will lead Team Leaders and warehouse associates, manage pick/pack/sort/dispatch tasks, and collaborate with inbound, inventory and transport for end-to-end warehouse execution in a fast-paced 3PL environment.