Lead Warehouse Operations & Team Development

JD.COM; West Midlands; On-site; GBP 28,000 - 38,000; Full time

Job summary

JINGDONG Logistics in the United Kingdom is seeking an experienced Warehouse Supervisor to lead daily operations across our West Midlands site. You will manage warehouse staff, oversee receiving, picking, packing and dispatch, and ensure accuracy and timeliness of orders.

You'll drive safety, compliance, and continuous improvement, coaching team members, delivering performance metrics, and collaborating with drivers and other departments to keep goods moving efficiently.

Qualifications

• Proven experience leading warehouse teams and operations.
• Strong understanding of inventory processes and equipment.
• Ability to develop and motivate a team while maintaining performance.
• Calm under pressure with good problem-solving and communication skills.
• Proficient with WMS and basic computer tools.

Responsibilities

• Lead, coordinate, and monitor warehouse staff activities.
• Allocate tasks, set daily priorities, and meet deadlines.
• Oversee receiving, picking, packing, replenishment, loading, and dispatch.
• Ensure order accuracy and inventory through regular checks and cycle counts.
• Enforce safety policies and regulatory compliance.
• Prepare reports on stock levels, workflow performance, and issues.
• Communicate effectively with supervisors, drivers, and other departments.

Skills

Team leadership

Warehouse operations

Inventory management

Communication

Problem solving

IT proficiency

Tools

WMS

Job description

JINGDONG Logistics in the United Kingdom is seeking an experienced Warehouse Supervisor to lead daily operations across our West Midlands site. You will manage warehouse staff, oversee receiving, picking, packing and dispatch, and ensure accuracy and timeliness of orders.

You'll drive safety, compliance, and continuous improvement, coaching team members, delivering performance metrics, and collaborating with drivers and other departments to keep goods moving efficiently.