Outbound Operations Leader

JD.com; Manchester; On-site; GBP 30,000 - 46,000; Full time

Job summary

JINGDONG Logistics in Manchester is seeking a logistics professional to lead the outbound team, coordinating picking, packing, and other operational tasks to meet daily deadlines.

You will monitor outbound processes in real time, resolve customer-reported exceptions with courier partners, optimise workflows and storage, and train staff while enforcing safety standards in a fast-paced, collaborative environment.

Responsibilities

• Lead outbound team members and coordinate picking, packing and other operational tasks to meet daily deadlines.
• Monitor all stages of outbound processes in real time, resolve customer-reported exceptions, and liaise with courier companies.

Job description

JINGDONG Logistics in Manchester is seeking a logistics professional to lead the outbound team, coordinating picking, packing, and other operational tasks to meet daily deadlines.

You will monitor outbound processes in real time, resolve customer-reported exceptions with courier partners, optimise workflows and storage, and train staff while enforcing safety standards in a fast-paced, collaborative environment.