Transport & Carrier Operations Lead (B2B/B2C)

Jingdong Logistics; Bedford; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Jingdong Logistics in Bedford, UK, seeks an experienced Transport Specialist to manage carrier relationships and outbound transport from the Bedford warehouse. On-site role with flexibility during peak periods, requiring fluent English and Mandarin Chinese.

You will coordinate B2B and B2C shipments, maintain carrier performance, and lead a small dispatch team to ensure timely handovers and compliant operations.

Qualifications

• Experience in transportation, carrier management or logistics operations.
• Experience handling B2B and B2C outbound shipments.
• Proven ability to lead and coordinate a small operational team.

Responsibilities

• Oversee daily B2B and B2C outbound transportation from Bedford warehouse.
• Plan and coordinate parcel, pallet, freight and last-mile pickups.
• Allocate shipments to carriers based on service, capacity, cost and performance.
• Monitor progress, manage delays, scans, exceptions and returns.
• Lead the transportation operations team and provide coaching.
• Ensure handover to carriers and dispatch within required timeframes.

Skills

Transport operations

Carrier management

B2B outbound

B2C outbound

Team leadership

Tools

Transport management systems

Excel

Job description

Jingdong Logistics in Bedford, UK, seeks an experienced Transport Specialist to manage carrier relationships and outbound transport from the Bedford warehouse. On-site role with flexibility during peak periods, requiring fluent English and Mandarin Chinese.

You will coordinate B2B and B2C shipments, maintain carrier performance, and lead a small dispatch team to ensure timely handovers and compliant operations.