Outbound Customer Service Advisors

Ant Marketing; Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A customer service company based in Sheffield is seeking Outbound Customer Service Advisors for a full-time, office-based role. Successful candidates will be responsible for making outbound calls, providing excellent customer service, and updating records. Training will be provided for those without prior call centre experience. The position offers a competitive wage of £12.21 per hour and requires applicants to be within a one-hour commuting distance from the office.

Qualifications

• Comfortable in speaking on the phone.
• Able to use a computer/laptop.
• Previous call centre experience is advantageous.
• Previous Customer Service experience is advantageous.

Responsibilities

• Making Outbound calls.
• Providing excellent customer service.
• Updating records.
• Escalating calls where necessary.

Skills

Comfortable in speaking on the phone

Able to use a computer/laptop

Customer Service experience

Previous call centre experience

Job description

Outbound Customer Service Advisors

We are looking for a high volume of full-time Outbound Call Centre Agents to work for us. You will be based at our Church Street office, located in Sheffield City Centre.

We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices. Please note this is an Office Based role.

HOURS

• Monday – Saturday 8am-8pm
• Between 37.5 - 40 Hours Per Week

WAGE

• £12.21 Per Hour – This is paid on a monthly basis.

RESPONSIBILITIES

• Making Outbound calls.
• Providing excellent customer service.
• Updating records.
• Escalating calls where necessary

CANDIDATE REQUIREMENTS

• Comfortable in speaking on the phone
• Able to use a computer/laptop
• Previous call centre experience is an advantage, but not essential as full training will be given.
• Previous Customer Service experience is advantageous.

CONTRACT TYPE : Temporary