Orthotics Administrator | University Hospitals Coventry and Warwickshire NHS Trust

UHCW NHS Trust; Coventry; On-site; GBP 20,000 - 26,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Orthotics Administrator to join the Orthotics team at University Hospital Coventry & Warwickshire. You will liaise with the clinical team to support booking management, stock ordering and essential departmental tasks.

The post involves handling patient letters and data entry for the EPR system, while working as part of a collaborative team.

Qualifications

• Experience in administrative support within a clinical or hospital setting.
• Ability to manage multiple tasks with attention to detail and timescales.
• Proficiency with IT systems, data entry and maintaining accurate records.
• Experience with stock management and ordering processes in a healthcare department.

Responsibilities

• Handle routine and urgent enquiries promptly while maintaining accurate records.
• Keep documentation up to date and accessible for decisions.
• Maintain computer systems and generate reports to support patient care.
• Perform general office duties including typing, scanning, and uploading information to the EPR.
• Order stock for the orthotics department and schedule patient appointments.
• Provide cover for team members as needed.

Skills

Teamwork

IT systems

EPR data entry

Stock management

Tools

EPR system

Microsoft Office

Job description

Orthotics Administrator | University Hospitals Coventry and Warwickshire NHS Trust

An opportunity has arisen to join our Orthotics team at University Hospital Coventry & Warwickshire to. As part of the Orthotics administration team, the Administrator will liaise closely with the clinical team to ensure all aspects of the service are supported. This ranges from patient booking management to ordering of stock for the department. The Administrator must be able to work as part of a team, whilst using there own initiative to ensure all responsible tasks are completed.

Please be advised that sponsorship is not eligible for this post.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.

1. To ensure all routine and / or urgent enquiries are effectively and successfully resolved within a prompt timescale using own initiative or referring to another member of the team as appropriate, ensuring a proper record is maintained.

2. To ensure wherever possible that all documentation is up to date and in an orderly fashion and available whenever decisions are being made. The postholder must have the ability to work with departmental staff to maintain prompt transcription and distribution of correspondence in compliance with local and national guidelines.

3. To maintain accurate and up to date computer systems, and be able to retrieve and generate information to assist in the effective organisation of patient care in accordance with local and national guidelines.

4. To undertake general office duties such as; typing, photocopying and uploading information onto the EPR that has come from external agencies efficiently and effectively. Sorting and booking internal & external referral, and referrals from the E-referral system. To support senior staff with patient letters and ensuring printing and posting in an efficient manner.

5. To maintain efficient office management systems and procedures to enable the departmental / clinical team to optimise their patient care by ensuring data entering the department is entered onto the EPR in a timely and accurate manner, identifying issues and acting accordingly.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Support new team members by demonstrating and explaining routine department practices and procedures, undertaking appropriate training and development with new and existing staff ensuring standards of practice are maintained at all times.
• Utilise relevant IT systems, as determined by the role, ensure all relevant patient data is collected and accurately input in line with trust guidelines, including the EPR.
• To be able to actively manage stock levels of orthotic devices and be able to identify and order products that are kept on the shelf to ensure stock levels are maintained and available to use. To work with the Orthotists to order custom orthotics, including ordering, delivery receipt and booking patients appointments in a timely manner.
• To receive all incoming post, sorting and distributing it throughout the department.
• Provide appropriate cover in the absence of other members of the team.

For further details of the role please see the attached job description.