Orthotics Administrator

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Administrator for the Orthotics administration team. The post involves liaising with the clinical team to support patient bookings, stock ordering, and efficient office duties.

The role requires teamwork, initiative, and accurate record-keeping. The successful candidate will work as part of the department, ensuring documentation is up to date and information from external agencies is uploaded to the EPR system, while

Qualifications

• Experience in administrative support within healthcare is preferred.
• Ability to manage multiple administrative tasks with accuracy and discretion.
• Good organisational skills and attention to detail are essential.

Responsibilities

• Handle patient bookings and correspondence efficiently.
• Order stock for the department and maintain supply levels.
• Maintain accurate records and ensure documentation is up to date.
• Update and retrieve information from the EPR to support patient care.
• Sort and book referrals and support communication with senior staff.

Skills

Teamwork

Initiative

Communication

Organisational skills

EPR experience

Tools

EPR system

Job description

An opportunity has arisen to join our Orthotics team at University Hospital Coventry & Warwickshire to. As part of the Orthotics administration team, the Administrator will liaise closely with the clinical team to ensure all aspects of the service are supported. This ranges from patient booking management to ordering of stock for the department. The Administrator must be able to work as part of a team, whilst using there own initiative to ensure all responsible tasks are completed.
Please be advised that sponsorship is not eligible for this post.

• To ensure all routine and / or urgent enquiries are effectively and successfully resolved within a prompt timescale using own initiative or referring to another member of the team as appropriate, ensuring a proper record is maintained.
• To ensure wherever possible that all documentation is up to date and in an orderly fashion and available whenever decisions are being made. The postholder must have the ability to work with departmental staff to maintain prompt transcription and distribution of correspondence in compliance with local and national guidelines.
• To maintain accurate and up to date computer systems, and be able to retrieve and generate information to assist in the effective organisation of patient care in accordance with local and national guidelines.
• To undertake general office duties such as; typing, photocopying and uploading information onto the EPR that has come from external agencies efficiently and effectively. Sorting and booking internal & external referral, and referrals from the E-referral system. To support senior staff with patient letters and ensuring printing and posting in an efficient manner.
• To maintain efficient office management systems and procedures to enable the departmental / clinical team to optimise their patient care by ensuring data entering the department is entered onto the EPR in a timely and accurate manner, identifying issues and acting accordingly.
  

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
For further details / informal visits contact: Name: Phil Homer Job title: AGM Trauma & Orthopaedics Email address: [e-mail] Telephone number: 07741296769
James Caldwell
Clinical Orthotics Lead
[e-mail]