Orthotics Administration Specialist — Clinic Support

University Hospitals Coventry and Warwickshire; Coventry; On-site; GBP 21,000 - 24,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Administrator to join the Orthotics administration team at University Hospital Coventry & Warwickshire. The role supports the clinical team with patient booking, stock ordering and general office duties.

You will handle enquiries, maintain records, update the EPR system, assist with letters, referrals and data entry, and help ensure pathways of patient care run smoothly in line with guidelines.

Qualifications

• Administrative duties to support clinical teams.
• Experience handling patient bookings and referrals.
• Proficient data entry and record-keeping to national guidelines.

Responsibilities

• Answer routine and urgent enquiries promptly and record decisions.
• Maintain up-to-date documentation and distribute correspondence.
• Update computer systems and retrieve information to assist patient care.
• Perform typing, photocopying and upload information onto the EPR.
• Sort and book internal/external referrals and support senior staff with letters.

Skills

Administrative tasks

Patient booking

Data entry

Communication

Education

GCSEs in English/Math

Tools

EPR system

Office software

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Administrator to join the Orthotics administration team at University Hospital Coventry & Warwickshire. The role supports the clinical team with patient booking, stock ordering and general office duties.

You will handle enquiries, maintain records, update the EPR system, assist with letters, referrals and data entry, and help ensure pathways of patient care run smoothly in line with guidelines.