Orthopaedic Pathway Navigator

University Hospitals Bristol and Weston NHS Foundation Trust; West of England; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Patient Pathway Navigator to support the Orthopaedic team in coordinating patient journeys, validating pathways, and ensuring timely, safe care.

The role involves monitoring pathways, liaising with clinicians and administrators, and maintaining accurate patient data across clinical systems. It requires flexibility and proactive problem-solving to meet RTT targets.

Responsibilities

• Accurate and consistent tracking of patient pathways on the Orthopaedic waiting list to ensure achievement of RTT targets
• Use of various clinical systems to understand where a patient is on their pathway and what the appropriate next steps are
• Daily management of patient tracking list (PTL)
• Updating of clinical systems to reflect progress of patient pathway
• Good understanding of non-admitted (NADM) aspects of a patient's pathway, including first appointments, diagnostics and follow up appointments
• Booking of patient appointments where necessary
• Liaising with colleagues to expedite bookings in line with RTT targets
• Good understanding of admitted (ADM) aspects of a patient's pathway when they have been added to the surgical waiting list
• Proactively escape issues to the Orthopaedic management and administration teams where delays have been identified, taking responsibility for the early identification of potential breaches
• Contributing to departmental validation processes to ensure the accuracy of the Orthopaedic waiting list
• An excellent understanding of the Bristol, North Somerset, and South Gloucestershire (BNSSG) Access Policy, with confident application to patient pathways
• Assisting the Performance and Operations Manager with data reporting as required
• Assisting with adhoc and general duties as required by the department
• Developing positive relationships with the Orthopaedic management and administration teams to work collaboratively in progressing patient pathways

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a Patient Pathway Navigator to support the Orthopaedic team in coordinating patient journeys, validating pathways, and ensuring timely, safe care.

The role involves monitoring pathways, liaising with clinicians and administrators, and maintaining accurate patient data across clinical systems. It requires flexibility and proactive problem-solving to meet RTT targets.