Care Pathway Orchestrator – Scheduling & Coordination

Royal National Orthopaedic Hospital NHS Trust; London Borough of Harrow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Wellbeing support

Rewards & Recognition platform

Staff Wellbeing Hub

Salary sacrifice schemes for transport

Job summary

Royal National Orthopaedic Hospital NHS Trust is recruiting a Patient Pathway Coordinator to manage the patient journey from referral to follow-up. You will support clinicians, schedule appointments, and ensure accurate data capture across the pathway.

The role requires excellent organisational and communication skills, with strong IT and data handling capability to help maintain smooth, timely service for patients and clinicians alike.

Qualifications

• GCSE English and Maths at grade C or above.
• Higher Education qualification or extensive admin experience in a large organisation.
• Experience in administration/secretarial/personal assistant duties.

Responsibilities

• Coordinate and schedule patient pathways from referral to first outpatient appointment and subsequent steps.
• Typing of correspondence, chasing results, managing department inbox, and recording activity in EPIC.
• Liaise with clinicians and internal stakeholders to ensure timely care delivery.

Skills

Administrative skills

Interpersonal skills

IT literacy

Education

GCSE English & Maths

Admin experience

Tools

EPIC

Excel

Microsoft Word

Job description

Royal National Orthopaedic Hospital NHS Trust is recruiting a Patient Pathway Coordinator to manage the patient journey from referral to follow-up. You will support clinicians, schedule appointments, and ensure accurate data capture across the pathway.

The role requires excellent organisational and communication skills, with strong IT and data handling capability to help maintain smooth, timely service for patients and clinicians alike.