Patient Pathway Navigator – NHS Admin & Care Coordination

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking a Patient Pathway Co-Ordinator to coordinate patient pathways across divisional services and maintain high-quality administrative support. The role focuses on proactive monitoring of RTT pathways and PTLs, booking outpatient appointments, and liaising with patients, clinicians and multidisciplinary teams to resolve issues.

Working within a broader administrative team, the PPC will balance autonomy with collaboration, ensuring timely

Qualifications

• GCSE English at grade C or above or equivalent.
• Proven NHS secretarial experience and/or experience meeting deadlines.
• Knowledge of office procedures and IT systems including HIVE.

Responsibilities

• Coordinate patient pathways across divisions to support operational targets.
• Monitor RTT pathways and PTLs; take action to prevent delays.
• Book outpatient appointments and liaise with patients and clinicians.
• Provide administrative support and cross-cover to ensure continuity of service.
• Oversee administration for referrals into CAMHS teams and maintain records.

Education

GCSE English (C or above)

Tools

Microsoft Office

HIVE system

Job description

Manchester University NHS Foundation Trust (MFT) is seeking a Patient Pathway Co-Ordinator to coordinate patient pathways across divisional services and maintain high-quality administrative support. The role focuses on proactive monitoring of RTT pathways and PTLs, booking outpatient appointments, and liaising with patients, clinicians and multidisciplinary teams to resolve issues.

Working within a broader administrative team, the PPC will balance autonomy with collaboration, ensuring timely