Order-to-Delivery Team Lead | Hybrid & Growth

Haier Europe; England; Hybride; GBP 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Career development opportunities

Benefits package

Résumé du poste

Haier Europe is seeking an experienced people manager to drive performance and develop talent within the Order to Delivery function at our Warrington site. You will lead a team of Order to Delivery Specialists and collaborate with Supply Chain, Operations, Transport and Commercial teams to ensure orders are delivered on time and in full.

The role focuses on coaching, process improvements and data-driven decision making, with 37.5 hours per week, hybrid working with 60% office attendance at

Qualifications

• Team leadership experience in Customer Service, Order Management, Logistics or Supply Chain.
• Excellent interpersonal and stakeholder management and communication skills.
• Experience driving continuous improvement and using data to improve service and efficiency.

Responsabilités

• Lead and coach a high‑performing Order to Delivery team.
• Oversee the end‑to‑end order journey with Supply Chain, Operations, Transport and Sales.
• Drive customer service and operational performance and ensure on‑time delivery.
• Identify and implement process improvements using data and insights.
• Manage order book activity and delivery commitments.

Connaissances

Team leadership

Customer service

Order management

Logistics

Data driven

Outils

SAP

Description du poste

Haier Europe is seeking an experienced people manager to drive performance and develop talent within the Order to Delivery function at our Warrington site. You will lead a team of Order to Delivery Specialists and collaborate with Supply Chain, Operations, Transport and Commercial teams to ensure orders are delivered on time and in full.

The role focuses on coaching, process improvements and data-driven decision making, with 37.5 hours per week, hybrid working with 60% office attendance at