Order Progress Administrator - Shipping & Sales Support

Time Appointments Ltd; Colchester; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Time Appointments Ltd is recruiting an Order Progress Administrator to join a busy team in Colchester. You will monitor sales orders from UK and European partners, liaise with suppliers and logistics firms, and handle queries from clients while supporting the team with ad hoc tasks.

The role requires strong admin experience, excellent communication skills, and solid IT proficiency with Microsoft Office. A friendly environment and opportunities for growth are offered.

Qualifications

• Proven order processing or sales administration experience preferred.
• Excellent customer service and communication skills, written and verbal.
• Strong accuracy and attention to detail.
• Strong IT skills including the use of Microsoft software.
• Ability to work under pressure.
• A ‘can do’, proactive attitude.

Responsibilities

• Monitor the progress of sales orders despatched from UK and European partners.
• Liaise with suppliers, customers, and logistics companies to track shipments.
• Monitor team inboxes.
• Take telephone calls and help deal with queries from clients.
• Provide ad hoc support to the team.

Skills

Order processing

Customer service

Attention to detail

IT skills

Work under pressure

Proactive attitude

Tools

Microsoft Office

Job description

Time Appointments Ltd is recruiting an Order Progress Administrator to join a busy team in Colchester. You will monitor sales orders from UK and European partners, liaise with suppliers and logistics firms, and handle queries from clients while supporting the team with ad hoc tasks.

The role requires strong admin experience, excellent communication skills, and solid IT proficiency with Microsoft Office. A friendly environment and opportunities for growth are offered.