Order Administrator

The Recruitment Consultancy Ltd; Steyning; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic technology company in the UK is seeking an Order Administrator to manage order processing and customer inquiries. In this varied role, you will handle orders by email, ensure timely dispatch, and resolve telephone queries regarding pricing and stock. Strong communication, organisational, and IT skills are crucial, as well as a passion for exceptional customer service. Candidates should have their own transport due to rural office location, making this role vital for relationship building with business customers.

Qualifications

• Strong communication skills are necessary to handle customer queries effectively.
• Passion for customer service to ensure satisfaction and loyalty.
• Ability to organise tasks and handle multiple inquiries simultaneously.
• Proficient in IT for efficient order processing and communication.

Responsibilities

• Process orders received via email and ensure timely completion.
• Handle telephone queries regarding pricing and stock.
• Liaise with suppliers to organise installation dates.

Skills

Excellent communication skills

Customer service passion

Organisation skills

Multi-tasking skills

Good IT skills

Job description

Our client is a fast growing technology company and they are looking for an Order Administrator to join their small team in brand new offices near Washington where you will be dealing with their business customers.

This is a really varied role which will see you processing orders that are received by email and ensuring that they are completed in time for them to be despatched the next day. You will also be dealing with telephone queries regarding pricing and stock, ensuring that your customers are kept up to date at all times and that any issues they have are resolved quickly, in addition to liaising with suppliers to organise installation dates - this is a really interesting role which will allow you to build some really strong relationships with your customers.

You will need excellent communication skills and a passion for giving great customer service. Organisation and multi-tasking skills are a definite must. Good IT skills are also essential. Due to the rural location, own transport is essential.

This opportunity is advertised by The Recruitment Consultancy which is operating as an Employment Agency.