Sales Administrator

Get Recruited; Stretford; On-site; GBP 18,000 - 30,000; Full time

Job summary

Get Recruited is seeking a Sales Administrator to join our Manchester office. The role covers the full sales order process from enquiry to delivery, liaising with merchandising, warehouse, and quality control to meet delivery targets and deliver excellent service.

The ideal candidate will be highly organised, capable of prioritising tasks in a busy sales environment and comfortable working independently. Sage experience is advantageous.

Qualifications

• Experience in sales administration or customer service is beneficial.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with changing priorities.
• Organised, proactive and able to manage workload.

Responsibilities

• Handle incoming customer calls and enquiries.
• Process and manage customer sales orders.
• Coordinate orders and deliveries with internal teams.
• Build relationships with existing account customers.
• Promote products over the telephone to generate business.
• Provide high standard customer service throughout the order process.
• Support the sales department with general administration.

Skills

Sales

Customer service

Telephone communication

Organisational skills

Tools

Sage

Job description

Sales Administrator

Manchester - Office Based

Up to £30,000

The Role:

We are recruiting for an established and successful business looking to add a Sales Administrator / Coordinator to their team due to continued growth and a busy order book.

This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service.

The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.

Key Responsibilities:

• Handling incoming customer calls and enquiries
• Processing and managing customer sales orders
• Liaising with internal departments to coordinate orders and deliveries
• Building relationships with existing account customers
• Promoting products over the telephone to help generate and increase business
• Providing a high standard of customer service throughout the order process
• Completing general administration and office duties to support the smooth running of the sales department

The Person:

• Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
• You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
• Experience using Sage would be advantageous but is not essential
• Excellent verbal and written communication skills
• A confident and professional telephone manner