Cruise Order Processor – Precision & Customer Focus

Tower Supplies; England; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Profit share

Sick pay

Free lunch Fridays

Free parking

Cycle to work

Eye care

Job summary

Tower Supplies is seeking an experienced Order Processor to join our office-based Cruise team in Poole. You will handle and process sales orders, ensuring accuracy and timely delivery while collaborating with internal teams to meet customer expectations. A strong emphasis on data entry and CRM proficiency is required.

This permanent role offers a 40-hour week, 30 days holiday including bank holidays, and a salary up to £30,900 per year.

Qualifications

• Experience handling sales orders with data accuracy.
• Familiar with order processing software and cruise customer channels.
• Collaborate with internal account support to meet deadlines.
• Verify order details for completeness and accuracy.
• Communicate urgent orders to sales, operations and support teams.

Responsibilities

• Process orders and ensure accurate data entry.
• Utilise order processing software to handle cruise orders.
• Work with internal teams to meet customer expectations and deadlines.
• Check order details for completeness and correctness.
• Notify relevant departments of urgent orders or actions needed.

Skills

Customer service

Order processing

Data entry

CRM systems

Attention to detail

Communication

Tools

CRM software

Order entry systems

Job description

Tower Supplies is seeking an experienced Order Processor to join our office-based Cruise team in Poole. You will handle and process sales orders, ensuring accuracy and timely delivery while collaborating with internal teams to meet customer expectations. A strong emphasis on data entry and CRM proficiency is required.

This permanent role offers a 40-hour week, 30 days holiday including bank holidays, and a salary up to £30,900 per year.