Administrator

Office Angels; Poole; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Performance-related bonus scheme

Generous holiday allowance

Company sick pay

Free parking

Employee wellbeing initiatives

Employee Assistance Programme

Regular team activities and social 이벤트

Modern office environment

Supportive and collaborative team

Job summary

Office Angels in Poole is seeking an experienced Administrator to join their customer operations team. The role focuses on processing orders, maintaining records, and delivering excellent service in a busy environment.

Salary up to £30,900 for this permanent, full-time position, with a performance-related bonus, generous holiday allowance, free parking and supportive team culture.

Qualifications

• Experience in admin, customer service, sales support or order processing.
• Excellent attention to detail and accuracy.
• Strong organisational and prioritisation skills.
• Confident IT skills and experience with business systems.

Responsibilities

• Processing customer orders accurately and efficiently
• Checking and validating order information
• Maintaining accurate records across internal systems
• Liaising with customers and internal departments regarding orders and deliveries
• Resolving administrative and customer-related queries
• Monitoring urgent requests and ensuring actions are completed promptly
• Supporting colleagues to achieve service and delivery targets
• Providing general administrative support to the wider team

Skills

Administrative experience

Customer service

Order processing

Microsoft Office

Tools

Business systems

Microsoft Office

Job description

Administrator

Poole | Up to £30,900 | Permanent | Full Time

Are you an organised and detail-oriented administrator looking for your next opportunity within a busy, fast-paced environment?

We're recruiting on behalf of a successful and growing business in Poole seeking an experienced Administrator to join their customer operations team. This is an excellent opportunity for someone who enjoys managing processes, supporting customers, and working collaboratively across multiple departments.

The Role

As an Administrator, you'll play a key role in ensuring customer orders and business processes are managed accurately and efficiently while maintaining a high level of customer service.

Key responsibilities include:

• Processing customer orders accurately and efficiently
• Checking and validating order information
• Maintaining accurate records across internal systems
• Liaising with customers and internal departments regarding orders and deliveries
• Resolving administrative and customer-related queries
• Monitoring urgent requests and ensuring actions are completed promptly
• Supporting colleagues to achieve service and delivery targets
• Providing general administrative support to the wider team

About You

The ideal candidate will have:

• Previous experience in an administrative, customer service, sales support or order processing role
• Excellent attention to detail and a high level of accuracy
• Strong organisational and prioritisation skills
• Confident IT skills, including experience using business systems and Microsoft Office
• A proactive and solution-focused approach
• Strong written and verbal communication skills
• The ability to manage multiple tasks and meet deadlines in a busy environment
• A positive, team-oriented attitude

What's on Offer?

Salary up to £30,900 dependent on experience

• Performance-related bonus scheme
• Generous holiday allowance
• Company sick pay
• Free parking
• Employee wellbeing initiatives
• Employee Assistance Programme
• Regular team activities and social events
• Modern office environment
• Supportive and collaborative team culture

Interested?

If you're an experienced Administrator who enjoys working in a fast-paced environment and takes pride in delivering excellent support and service, we'd love to hear from you.

Equal Opportunities

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

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