Order Processing Specialist

Expert Employment Limited; Haresfield; On-site; GBP 26,000 - 32,000; Full time

Job summary

Expert Employment Limited is seeking an Order Processing Specialist to manage customer orders from entry through shipment and invoicing. You will coordinate with manufacturing, warehouse and logistics teams to ensure timely delivery and to handle customer queries.

The role requires experience in order processing or logistics and strong IT skills. Key responsibilities include processing orders and invoices, arranging shipments, tracking deliveries and maintaining records.

Qualifications

• Experience in customer service, order processing or logistics.
• Strong attention to detail and organisational skills.
• Good IT skills with Excel and Outlook; SAP is a plus.

Responsibilities

• Process customer orders and invoices accurately.
• Coordinate outbound shipments and freight bookings.
• Liaise with warehouse and manufacturing teams to schedule orders.
• Track deliveries and update shipment status.
• Handle customer enquiries, returns and claims.
• Maintain accurate order and shipment records.

Skills

Customer service

Order processing

Logistics

Attention to detail

Organisational skills

Excel

Outlook

Tools

Excel

Outlook

SAP

Job description

We are looking for an Order Processing Specialist to manage customer orders from entry through to shipment and invoicing, ensuring accurate and timely delivery of goods.

You will coordinate with manufacturing, warehouse, and logistics teams to process orders, arrange shipments, track deliveries, and handle customer queries.

Key Responsibilities Process customer orders and invoices accurately Coordinate outbound shipments and freight bookings Liaise with warehouse and manufacturing teams to schedule orders Track deliveries and update shipment status Handle customer enquiries, returns, and claims Maintain accurate order and shipment records Requirements Experience in customer service, order processing, or logistics Strong attention to detail and organisational skills Good IT skills (Excel, Outlook, SAP is a plus)

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