Order Management Specialist — Customer-Focused

Manpower UK Limited; Bishopton; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading staffing agency in the United Kingdom is seeking an Order Management professional to manage end-to-end processes and build strong customer relationships. The ideal candidate has up to two years of experience in a fast-paced environment, possesses excellent communication skills, and is proficient in MS Excel and D365. This role involves handling customer orders, payment terms, and operational reporting, contributing significantly to the overall customer experience.

Qualifications

• Preferably qualified to degree level.
• HNC/HND or equivalent will be considered with relevant experience.

Responsibilities

• End to end order processing and management.
• Daily customer contact, building strong relationships.
• Managing customer payment terms and tracking invoices.

Skills

Knowledge of Order Management processes

Computer proficiency (MS Office - especially Excel)

Time management

Pro‑active and flexible team player

Superior communication skills

Problem solving skills

Attention to detail

Education

Degree level qualification

HNC/HND or equivalent with relevant experience

Tools

Microsoft Excel

Microsoft Outlook

D365

Job description

A leading staffing agency in the United Kingdom is seeking an Order Management professional to manage end-to-end processes and build strong customer relationships. The ideal candidate has up to two years of experience in a fast-paced environment, possesses excellent communication skills, and is proficient in MS Excel and D365. This role involves handling customer orders, payment terms, and operational reporting, contributing significantly to the overall customer experience.