Order Administrator

JR United Kingdom; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in customer service seeks an organised and detail-oriented individual for their order processing team. The role focuses on advising customers, processing orders, and maintaining sales logs in a fast-paced environment. Ideal candidates must possess excellent communication skills and be able to prioritize workloads effectively.

Qualifications

• Organised and detail-oriented.
• Excellent telephone manner.
• Ability to prioritise workload.

Responsibilities

• Supply information, pricing, and order information.
• Process orders and purchase orders.
• Advise customers on shipments and delivery times.
• Maintain sales logs and compile sales reports.

Skills

Attention to detail

Customer service

Communication skills

Ability to work under pressure

Teamwork

Task driven

Initiative

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load