Order Administrator

JR United Kingdom; Chester; On-site; GBP 20,000 - 27,000; Full time

Job summary

A leading company in the UK is seeking an organized and detail-oriented individual for a customer service and order processing role. Candidates must possess excellent communication skills and be able to thrive under pressure. This position involves supporting customer inquiries, processing orders, and maintaining sales records.

Responsibilities

• Supplying information, pricing and order information.
• Processing orders and customer inquiries.
• Maintaining sales logs and compiling reports.

Skills

Attention to detail

Customer service

Excellent communication skills

Task driven

Independent

Teamwork

Ability to prioritise workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load