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Order Administrator

JR United Kingdom

Leicester

On-site

GBP 23,000 - 28,000

Full time

2 days ago
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Job summary

A leading company in Leicester is seeking an organised and detail-oriented individual for a customer service role. The ideal candidate will demonstrate excellent communication skills, handle customer queries effectively, and thrive in a fast-paced environment. This position offers a unique opportunity to grow within a dynamic team while providing outstanding service.

Qualifications

  • High level of organisation.
  • Attention to detail and passion for customer service.
  • Ability to work under pressure.

Responsibilities

  • Supplying information and processing customer orders.
  • Advising customers on shipments and delivery times.
  • Maintaining sales logs and compiling reports.

Skills

Excellent telephone manner
Communication skills
Independence
Ability to work in a team
Task driven
Ability to prioritise workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

  • Supplying information, pricing and order information/typing quotations
  • Processing orders from customers
  • Processing purchase orders
  • Advising customers on shipments/ delivery times etc.
  • Processing warehouse receipts, stock reconciliations, returns
  • Maintaining sales logs and follow compile sales reports/statistics

Required Skills

  • Excellent telephone manner and communication skills
  • Independent and able to work within a team
  • Task driven
  • The ability to work on your own initiative and be able to prioritise work load
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