Order Administrator

JR United Kingdom; Leicester; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading company in Leicester is seeking an organised and detail-oriented individual for a customer service role. The ideal candidate will demonstrate excellent communication skills, handle customer queries effectively, and thrive in a fast-paced environment. This position offers a unique opportunity to grow within a dynamic team while providing outstanding service.

Qualifications

• High level of organisation.
• Attention to detail and passion for customer service.
• Ability to work under pressure.

Responsibilities

• Supplying information and processing customer orders.
• Advising customers on shipments and delivery times.
• Maintaining sales logs and compiling reports.

Skills

Excellent telephone manner

Communication skills

Independence

Ability to work in a team

Task driven

Ability to prioritise workload

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load