Order Administrator

JR United Kingdom; Northampton; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading company in customer service is looking for a dedicated individual with strong organizational skills for a customer support role. The ideal candidate will manage order processing, provide information to customers, and maintain sales records, all while working effectively under pressure in a fast-paced environment.

Qualifications

• Excellent telephone manner required.
• Ability to work independently and in a team.
• Strong initiative and prioritization skills.

Responsibilities

• Supplier information and pricing management.
• Order processing and customer advising.
• Stock reconciliations and sales reporting.

Skills

Attention to detail

Communication skills

Customer service

Task-driven

Job description

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The role requires a high level of organisation, very good attention to detail with a passion for the delivery of high level customer service and excellent communication skills. Must be able to work within a fast moving environment and work under pressure.

Responsibilities

• Supplying information, pricing and order information/typing quotations
• Processing orders from customers
• Processing purchase orders
• Advising customers on shipments/ delivery times etc.
• Processing warehouse receipts, stock reconciliations, returns
• Maintaining sales logs and follow compile sales reports/statistics

Required Skills

• Excellent telephone manner and communication skills
• Independent and able to work within a team
• Task driven
• The ability to work on your own initiative and be able to prioritise work load