Optics Retail Associate - Customer Care & Eyewear

Boots Group; St Andrews; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay and gift

Flexible benefits scheme

Telus Health EAP

Job summary

Boots Group in the United Kingdom is seeking a Retail Assistant for Boots Opticians. You will be the first and last point of contact, building relationships with customers on the shop floor, helping them find the right eyewear solution, and supporting with pre-screening activities for eye-tests.

Based in store, you will participate in the Step Into Optics training programme, gain experience across dispensing, aftercare, admin tasks and maintaining shop floor standards.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail experience

Job description

Boots Group in the United Kingdom is seeking a Retail Assistant for Boots Opticians. You will be the first and last point of contact, building relationships with customers on the shop floor, helping them find the right eyewear solution, and supporting with pre-screening activities for eye-tests.

Based in store, you will participate in the Step Into Optics training programme, gain experience across dispensing, aftercare, admin tasks and maintaining shop floor standards.