Optics Assistant Manager: Lead Team & Patient Care

The Boots Company PLC; Newark on Trent; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced parental leave

Flexible benefits scheme

Employee assistance / counselling

Job summary

Boots Opticians seeks an Assistant Manager to lead a team and deliver an exceptional customer journey across the store. You will work closely with the Store Manager to deliver the commercial plan and support changing business needs.

The role spans customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks, plus rota management and performance reviews. Boots provides training and leadership development to grow your career.

Qualifications

• Experience working in a customer facing role.
• Desire to learn.
• Led or coached a team.
• Experience working in a clinical environment.

Responsibilities

• Deliver an exemplary customer journey across the store and support the commercial plan.
• Contribute to store operations and clinical activities, including patient pre-screening, dispensing and accuracy checks.
• Manage a diverse team; create rotas, conduct return-to-work reviews and performance management.

Skills

Customer facing experience

Desire to learn

Led or coached a team

Clinical environment experience

Job description

Boots Opticians seeks an Assistant Manager to lead a team and deliver an exceptional customer journey across the store. You will work closely with the Store Manager to deliver the commercial plan and support changing business needs.

The role spans customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks, plus rota management and performance reviews. Boots provides training and leadership development to grow your career.