Retail Assistant Manager: Lead & Grow with Training

The Boots Company PLC; Wilmslow; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay

Flexible benefits

Employee Assistance Programme

Job summary

Boots Opticians is seeking an Assistant Manager to lead and inspire the store team, delivering an exemplary customer journey while working closely with the Store Manager on commercial plans. You will be involved in customer service, store operations, and the clinical activities including patient pre-screening and dispensing.

You’ll manage a diverse team and contribute to their development. We offer the Step into Optics training and leadership programmes to help grow your clinical knowledge and

Qualifications

• Experience in a customer-facing role.
• Desire to learn and develop in optics.
• Led or coached a team.
• Experience in a clinical environment is a plus.

Responsibilities

• Lead and inspire store team to deliver excellent customer journeys.
• Create and maintain rotas and conduct performance reviews.
• Support Store Manager in delivering commercial plans and store operations.

Skills

Customer facing experience

Desire to learn

Team leadership / coaching

Job description

Boots Opticians is seeking an Assistant Manager to lead and inspire the store team, delivering an exemplary customer journey while working closely with the Store Manager on commercial plans. You will be involved in customer service, store operations, and the clinical activities including patient pre-screening and dispensing.

You’ll manage a diverse team and contribute to their development. We offer the Step into Optics training and leadership programmes to help grow your clinical knowledge and