Assistant Manager — Lead Customer Experience & Team Growth

Boots UK; Altrincham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Discretionary Quarterly bonus

Generous employee discounts for you

Clinical and Non-Clinical Career发展

Job summary

Boots Opticians in the UK is seeking an Assistant Manager to lead and inspire the team, delivering an exemplary customer journey while working closely with the Store Manager to drive the commercial plan.

You will be involved in customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks, and you will develop your colleagues through training and rotation of duties.

Qualifications

• Experience working in a customer facing role.
• Desire to learn.
• Led or coached a team.

Responsibilities

• Deliver an exemplary customer journey across the store.
• Lead and manage a diverse team, including performance and rota management.
• Support the Store Manager in delivering the commercial plan and store operations.
• Participate in clinical activities such as patient pre-screening, dispensing, and accuracy checks.

Skills

Customer service

Desire to learn

Team leadership

Job description

Boots Opticians in the UK is seeking an Assistant Manager to lead and inspire the team, delivering an exemplary customer journey while working closely with the Store Manager to drive the commercial plan.

You will be involved in customer service, store operations and clinical activities such as patient pre-screening, dispensing and accuracy checks, and you will develop your colleagues through training and rotation of duties.