Optical Team Leader: Clinical & Leadership Growth

Boots; Macclesfield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development (Apprenticeships)

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians is seeking a Team Leader to act as duty manager in store, reporting to the Hub Manager, and to lead and motivate the team to deliver an outstanding customer experience. You will engage across the store from service to operations and clinical tasks, with opportunities to grow in both clinical and leadership skills.

The role includes Boots’ industry-leading training programmes and additional leadership development. A rewarding career path is offered within Boots Opticians.

Qualifications

• Worked in an Opticians or optical environment
• Desire to learn

Responsibilities

• Lead and inspire the store team to deliver an exemplary customer experience.
• Oversee customer service, store operations, and clinical activities such as pre-screening, dispensing, and accuracy checks.

Skills

Customer service

Team leadership

Clinical awareness

Job description

Boots Opticians is seeking a Team Leader to act as duty manager in store, reporting to the Hub Manager, and to lead and motivate the team to deliver an outstanding customer experience. You will engage across the store from service to operations and clinical tasks, with opportunities to grow in both clinical and leadership skills.

The role includes Boots’ industry-leading training programmes and additional leadership development. A rewarding career path is offered within Boots Opticians.