Opticians Team Leader

Boots UK; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities (Appr

Enhanced parental leave & gifts

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots Opticians in London is seeking a Store Team Leader to act as the duty manager, guiding the store team to deliver an outstanding customer experience.

You’ll work across service, operations and clinical tasks such as pre-screening, dispensing and accuracy checks, with training to grow your clinical and leadership skills.

Join a supportive environment with Boots training programmes and opportunities for career progression.

Qualifications

• Experience in an optician or optical environment.
• Willingness to learn and develop.
• Experience in leading or coaching a team is a plus.

Responsibilities

• Lead and inspire the store team day-to-day as duty manager.
• Provide excellent customer service while handling store operations and clinical tasks (pre-screening, dispensing, accuracy checks).
• Develop clinical and leadership skills through Boots training programmes.

Skills

Worked in an Opticians environment

Desire to learn

Led or coached a team

Job description

About The Role

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience.

Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre‑screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading ‘Step Into Optics’ training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.

What You’ll Need To Have

• Worked in an Opticians or within an optical environment
• Desire to learn

It would be great if you also have

• Led or coached a team

Our Benefits

• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non‑Clinical Career development opportunities (Apprenticeships)
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Legal / EEO

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.