Team Leader

Boots; Macclesfield; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development (Apprenticeships)

Enhanced parental leave pay

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Job summary

Boots Opticians is seeking a Team Leader to act as duty manager in store, reporting to the Hub Manager, and to lead and motivate the team to deliver an outstanding customer experience. You will engage across the store from service to operations and clinical tasks, with opportunities to grow in both clinical and leadership skills.

The role includes Boots’ industry-leading training programmes and additional leadership development. A rewarding career path is offered within Boots Opticians.

Qualifications

• Worked in an Opticians or optical environment
• Desire to learn

Responsibilities

• Lead and inspire the store team to deliver an exemplary customer experience.
• Oversee customer service, store operations, and clinical activities such as pre-screening, dispensing, and accuracy checks.

Skills

Customer service

Team leadership

Clinical awareness

Job description

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry leading 'Step Into Optics' training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians. What you'll need to have - Worked in an Opticians or within an optical environment - Desire to learn

• Discretionary Quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities (Apprenticeships)
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.